This is a great opportunity for an experienced Student Accommodation Site Manager. A successful candidate will manage the services for 200-bed student accommodation units (consisting of two buildings) including the management of FM specialist sub-contractors to provide a high-quality facilities management service with the least inconvenience to the residents and to ensure the smooth running of the client’s day to day business at the sites.

Key Responsibilities:

• Ensure that high levels of customer service are provided at all times
• Ensure that any complaints are dealt with effectively in line with company policies
• Deliver an excellent social calendar at the site throughout the year
• Safety and welfare of students as well as staff members within the team is paramount
• Plan the availability and viewing of all rooms to let
• Ensure your building(s) deliver against pre-agreed revenue targets
• Ensure that systems and stakeholders are updated with accurate reporting of bookings
• Maintain relationships with external stakeholders to aid further sales opportunities
• Manage and lead the team ensuring they are meeting required standards and KPI targets set by the business
• Managing the onsite reactive and preventative maintenance schedules to ensure the properties are maintained to the highest standard
• Ensure the building/s are always compliant with statutory regulations

Skills:

• Proficient leadership, organisational and supervisory skills
• Superior training and presentation skills
• Be able to communicate successfully in both written and verbal format
• Good customer care skills.
• Able to exercise initiative and prioritise duties accordingly.
• Able to work to a high standard against agreed timescales with limited supervision
• Be able to use initiative, make decisions and consult as appropriate.
• Previous experience in a Site Management role
• Previous experience of working in PBSA an advantage
• Awareness of Health & Safety and the need for safe methods of working.
• Target driven mentality
• Commitment to quality in all aspects of service delivery.
• Self-motivated.
• Willing to be flexible and respond to changing circumstances.
• Key attributes are an ability to demonstrate a flexible and positive ‘can do’ attitude and to become quickly established to add value to the business.

Sounds like you? Apply now!