We are looking for an experienced receptionist with a ‘can-do’ attitude to join a highly professional and independent wealth management company. As a part of the job, you will be meeting and greeting visitors, being the first point of contact to all callers, as well as, dealing with correspondence, post and letters, couriers, etc. You will handle everything that falls within the remit of looking after a busy reception and admin enquiries from the colleagues, including client meeting room management.
A successful candidate will also get involved in the administration and organizational office responsibilities and some event support as required.
Responsibilities:
- Meeting and greeting clients for meetings including liaising with ground floor reception
- Management of new starter ID cards
- Booking meetings internally for internal and external guests
- Arranging couriers, post management, parcel management etc.
- Keeping the reception area tidy, setting up the kitchen in the morning, ensuring meeting rooms are set up after each meeting and first thing in the morning and ad hoc provisioning in the kitchen
- Answering and forwarding phone calls as required/requested
- Assisting with events as required including cloakroom provision
- Administration duties as required or requested
- Other tasks (including travel arrangements) from time to time as required to cover for absences, holidays and additional work within the team
- Reporting requirements as required from time to time
Requirements for the Candidate:
- Fluent English – verbal and written
- Fluent Mandarin – essential
- Ability to manage multiple tasks and provide pragmatic solutions
- Previous reception experience (ideally)
- Hospitality experience either in a corporate environment or hospitality sector
- Relevant customer service experience to represent the face of the organisation
- Entrepreneurial with a desire to be accountable and make a difference
- Ability to communicate clearly in writing and verbally
- Comfortable with a broad variety of duties that may change at short notice
- Ability to manage multiple requests along with a variety of tasks
Sounds like you? Apply now!