Do you have a successful experience within private banking? Do you have IMC/CFA or CISI qualifications? Then this is an incredible opportunity for you! Our client is looking for Relationship Manager with Russian to join their dynamic and rapidly growing team in London. Your primary role will be delivering a world-class client experience by ensuring front operational excellence, the CRO will be responsible for all operational dimensions of daily banking activities.

Requirements for the Candidate:

• Be the point of entry for all operational requests from bankers or clients
• Lead the end-to-end account opening process taking into consideration the local regulatory specificities that drive the documentation requirements
• Ensure a strict follow up of documentation (pending’s, middle office, R&C lists) by contacting clients in coordination with a banker in the lead of the relation
• Manage documentation flows (archiving and processing physical and electronic forms)
• Lead KYC information gathering where required and update complementary documents in the systems when needed
• Process workflow requests in the systems (client codifications, credit card requests, credit lines, pricing exceptions, etc.) and ensure relevant client documentation is captured in the systems (memos, orders, etc.)
• Close coordination with the zone’s Business Risk Manager to resolve any risk & compliance matters
• Lead and organize the prioritization and remediation of Key Risk Indicator within the team
• Adhere to all existing policies and directives and support the implementation of new ones where needed
• Process payments and transfers while ensuring callbacks are systematically performed and support for other transactional activity where needed
• Build a close relationship and understanding of the relevant internal stakeholders (Voyages, Middle Office, R&C, etc.) and be their point of contact for the team
• Ensure telephone call coverage is in place in the team
• Support administrative tasks where required

Competencies:

• Service orientated, with experience and understanding of dealing with private clients and supporting relationship managers
• Understand client documentation and internal processes of a wealth manager
• Familiarity with regulatory  dimensions (cross-border, R&C, PEP, CARA, FATCA, CRS, etc)
• Attention to detail
• Able to work independently and diligently
• Reliable and resilient, with a strong sense of responsibility and an ability to multi-task
• Solutions-oriented and proactive mindset
• Excellent communication and presentation skills, both written and oral
• Strong sense of ethics, aligned with Pictet’s values and partnership culture
• Strong team spirit

Qualifications & Experience:

• Bachelor’s degree or similar relevant qualification
• Prior experience in a similar function is desirable
• Fluent in English
• Excellent command of written and spoken the Russian language is essential
• Financial qualifications (CISI, IMC, CFA) are desirable but not essential