Account Manager – Corporate Informational Research

Would you like to maximise your account and client management skills while working for a top data institution of a global scale? Are you fluent in Russian? Can you manage a small team to achieve great efficient results? Read on!

Responsibilities:

• Deliver world-class client service marked by high levels of responsiveness, accuracy, insight, urgency, attention to detail, professionalism, follow-through, and enthusiasm, and serve as an example of excellence in client service to others
• Promote a culture around custom recruiting by attracting new members to participate in time-sensitive engagements
• Establish and foster strong relationships with members, to build loyalty and to create meaningful consulting engagements for them
• Build and maintain relationships with key users at client firms including senior level executives
• Thoughtfully promoting top experts within sector specialization, both internally and externally
• Partnering with compliance and product teams to innovate around our platform to minimize friction for clients and experts
• Exercise flawless judgment around policies and procedures for protecting the integrity of client engagements
• Manage key strategic initiatives as requested
• Work in collaborative interoffice teams to grow and promote client relationships

An ideal candidate will have the following:

• Bachelors or higher degree from a top-tier university is desired
• 2-4 years experience in a client-facing role, or commensurate experience in consulting, financial markets, executive recruiting, or relevant industry
• Written and verbal fluency in Russian
• Proven track record in people management, talent development, training, phone-based outreach, sales, or recruitment
• Passion for solving complex problems and executing best-in-class customer service
• Superior communication skills, including oral, written, and presentation abilities
• Ability to work to tight deadlines and manage multiple projects simultaneously
• Demonstrated client service and relationship management skills in EMEA region

Join the best! Be the best! Apply now!