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How to support your employees

There are people behind any brand. That’s clear to everyone. Work these days is as important as it used to be, however, there has been a shift in how the market operates in recent times.

There are people behind any brand. That’s clear to everyone. Work these days is as important as it used to be, however, there has been a shift in how the market operates in recent times. Candidates choose where to go to and they have their own criteria for selection. International, fast-growing companies aim to attract the best talent with their perks: flexible working hours, a variety of responsibilities, opportunities for growth, travel possibilities, insurance packages and wellbeing programmes. 

The industry is rapidly changing. Recognition of human needs and an understanding of organisational psychology is beneath those changes. We used to believe and live in a paradigm that viewed monetary reward as the most attractive aspect of a job. But not anymore… at least not to the same extent. 

Today’s employees also value receiving feedback. One-to-one feedback sessions that focus not only on what improvements they can make, but also recognising what they have been doing well. Listening openly to the concerns an employee has can help you to identify deeper issues within your organisation and allows you to seek solutions to those issues early on. 

Being able to identify strengths and achievements, and even small changes in behaviour or performance is equally important. Employees should feel they can be open about what causes them discomfort or creates barriers to them providing an efficient service and performing better. It will eventually lead to an increase in the quality of work output as well as create a space for and eventually a culture of improvement in your organisation. 

Asking employees what they think may improve working conditions has a chance of saving you time and money on turnover expenses, external consultant’s services, and/or on other major solutions. Sometimes something as simple as adding an extra feature like a second monitor for your employees may dramatically improve working conditions and job satisfaction, and with that comes increases in productivity. 

Social/managerial support. Everyone has commitments outside of work, and everyone has little time to actually mind someone else’s business. As a manager, it’s recommended to get to know your staff and regularly check in with them – ask how’s life going when you first sit down for their regular one-to-one, for example. Simple human gestures such as this all contributes to the creation of a positive and open environment in your organisation. It’s a cost-free investment and may have a significant ROI in the future. Relationships are very important even in this digital world.

Empowering through trust. When you are handling a task do not fall into the trap of micromanaging it. Allow employees to take ownership of tasks and projects and find solutions. Believe in your team and recognise each member’s strengths.

Clarity. Be clear about your expectations, any targets and when and how one should report back. Be clear about policies and the structural alignment of your organisation. Employees should be clear on how your organisation functions and to whom they report to. 

We are all stronger when we are together!

 

Skills That Will Lead You To A Better Job

The current focus on professional development and building skills reflects a huge change in career dynamics. The job market is not the same as it once was. Employees used to start at the very bottom and climb the ladder, investing years and years in one organisation. Learn more on how to keep up with the rapid job market and find a better job!

Nowadays, people change jobs more often, even as often as every second year, according to our internal statistics. There is an increase in horizontal mobility, meaning one changes roles not to a higher one, but to the same type of position, usually to something more convenient in terms of location or flexible hours, a better package, more responsibility, or just to a different team within the same organisation.

What does help people to change to better jobs? Their skillset and motivation! 

Often defining “a good job” begins with you understanding your needs and values. For every single one of us “a good job” is a completely different thing. It’s linked to a person’s perception of their career, as well as personality, social and family commitments, education level and goals. Take time to think about what is “a good job” for you? Write it down and have a look at what is out there that meets your criteria. Evaluate the requirements to understand where you are now and what will help you to reach your destination. In this article we will speak about the skills that will help you to get a job you truly want. 

Communication

Clear and assertive communication is the key to success. 

First of all, try to determine your own communication style (quizzes and descriptions available online can help with this). That will help you to understand how you come across to your colleagues and increase your awareness. You’ll find out whether or not it may benefit you to adjust your communication style. 

Assertive communicators take ownership, express themselves openly, but they also consider the needs of others. The aim of assertive communication is to find a win-win situation of any interaction and maintaining the balance of rights and respect.

Handy tips: 

Job specific skills 

When you apply for a role online, you will see what skills the employer expects you to have. By defining where you want to head with your career, you will understand what skills you need to gain. After doing that, form a plan and ask yourself the following questions: “how will I obtain the skills I need?” And “when will I obtain them by?” 

Have a look at free online courses. There are platforms that provide hundreds of valuable training courses, which are reviewed and are able to be taken at a self-set pace. You define what you want and then find a solution to get it. Some platforms to get you started are: 

Time management

Once again, everyone is different. Some people motivate themselves easily and take ownership of their lives; other people may take a different route and postpone or procrastinate about  what has to be done at work now (read soon in our blog on how to improve your concentration).

Planning will help you to figure out what works best for you. It is important not to rely on another person’s way of working, but to define your own. 

Ability to prioritise is essential. What is your “morning frog”? By this I mean out of the list of things that you have to do today, what is the most important task for you to complete today? (Or the most unpleasant task!) Aim to do this task first thing in the morning (congratulations, you’ve managed to “eat” your “morning frog” – the most unpleasant thing that day) and from that point on your day will feel much easier. This approach will also help you to reduce any psychological tension. 

Remove the things that disturb you: social media, checking your emails fifteen times an hour, phone notifications. Set a timer for 30 minutes to allow yourself to focus on completing a task and to be free from distraction. 

Buy a diary that you will enjoy using, find your lucky pen, use stickers, pin things on a board, draw up schematics. Anything that will help you to develop the skill of time management. You will soon be on you way to becoming motivated and prepared for a upcoming job opportunities!

When you are ready,

APPLY FOR A NEW JOB

Written by Svetlana Elfimova, our in-house Organisational Psychologist and the Head of OD