Our client is a private UHNW Family located in North London is looking for a House Manager with a strong technical and education background to join their team. As a Household Manager you will be in charge of a large house, ensuring the smooth running of day to day household operations.

Responsibilities:

Technical

• Identifying and ensuring that any maintenance issues are dealt with
• Daily visual checking of both inside & outside house including all technical rooms & equipment (IT, audiovisual, lighting, room temperatures & humidity, etc.)
• Liaising with contractors and monitoring quality and deadlines for works done and service provided; competition quotes obtained on annual contracts and comparison made.
• Ensure that the property is maintained to the highest possible standards at all times
• Annual performance audit of contractors
• Scheduling and supervising household maintenance and repairs with contractors and service companies; check and monitor completed work
• Develop and implement a facility management program including preventative maintenance and periodic maintenance inspections
• Respond to urgent maintenance calls
• Ensure that cost effective support and maintenance arrangements are put in place and regularly reviewed, using internal resources and external contractors where appropriate
• Ensuring that adequate planning and budgetary provision is made for maintenance and repair works and that continuity of service is optimized
• Identify contracts maturing / arising and plan for appropriate allocation of these contracts in advance
• Fix small repairs on a daily basis
• Ensure the House Manual is accurate and up-to-date.

Admin

• Health & Safety Management: Ensure regular emergency equipment checks including fire and intruder alarms, emergency lighting and fire extinguishers are completed
• Liaising with Family Office & other property managers; Weekly updates to the Family Office
• Carrying out specific tasks and/or projects requested by the Family (ex: assisting the Family & guests with specific requests (restaurant reservations, special events organization, etc.)
• Administrative tasks such as household budget & cash flow management; household bill payment management; contractor & suppliers’ database management
• Oversight of household purchases procedure.
• In charge of the staff house maintenance & management
• Maintenance management of farm house & residences in North London
• Management of storage facility and items therein.
• Maintain up-to-date inventories of wine, spare equipment, household items, etc.

Other: Staff Supervision

• Management of household staff to ensure a smooth-running operation.
• HR duties for household staff. Reporting HR issues to PA and HR Director.
• In order to ensure an impeccable maintenance of the property up to the Principal’s standards, backup of House manager for: Staff management (ex: working rota; time sheets; holiday planning; staff issues handling)
• Securing the house during the Family’s absence
• Occasional chauffeuring duties
• Oversight of security team. Requirements:
• Previous experience in a House Manager role
• Organization skills
• Excellent time management
• Attention to detail
• Strong communication skills
• Flexible approach
• Fluent in written and spoken English
• References, Diploma
• Vaccination status, double vaccinated is required
• DBS check